Contacting Us

We're here to support Creators and Fans at every step 💜

The quickest way to get help on Clip Page is to reach out via email - hello@clip.page - be sure to include your Clip Page username.

You can also contact us via Twitter/X by sending a direct message to @ClipPageHQ.

Impersonation & Fake Accounts

If you discover someone impersonating you or you believe an account on Clip Page is fake, please send an email to us hello@clip.page with a link to the page so we can immediately investigate.

Security

At Clip Page, we prioritize the security and privacy of our Creators and Fans. For Creators, protecting your account is crucial to ensure the safety of your content and earnings. And for both Creators and Fans, ensuring you access our platform

Here are some essential tips to help you maintain a secure experience:

• Use a Strong Password: For Creator accounts, use a unique, strong password that includes a mix of letters, numbers, and special characters. Avoid using easily guessable information, such as your name or common phrases, and do not re-use a password from another site or app on Clip Page.
• Beware of Phishing Attempts: Be cautious of suspicious emails or messages claiming to be from Clip Page. All our emails are only sent from addresses on the clip.page domain such as hello@clip.page or legal@clip.page etc. We will never ask for your password or sensitive information via email. If in doubt, contact our support team directly.
• Keep Your Email Secure: Ensure that the email address associated with your account is well-protected. Use a strong password and enable 2FA for your email account if available.
• Regularly Check Your Account Activity: Creators can check their account for any unusual activity in their portal. If you notice any unauthorized access or changes, contact our support team immediately.
• Use Secure Devices: Only access Clip Page from trusted devices and networks. Avoid public Wi-Fi networks when logging in, placing orders or making transactions.
• Keep Your System Updated: Keep your computer and mobile devices updated with the latest security patches and antivirus software.
• Secure Your Bitcoin Wallet: If you send/receive BTC payments, use a secure and reputable Bitcoin wallet. Protect your private keys and wallet information.
• Educate Yourself: Stay informed about online security best practices. Being aware of common threats will help you make informed decisions.

By following these guidelines, you can help safeguard your Clip Page experience. If you ever have security-related questions or concerns, don't hesitate to reach out to our support team.