Clip Page operates on a principle of final sales for all content transactions, as stated in the Terms of Service - "All sales are final and no refund will be issued."
However, we reserve the right to review and honor refund requests on a case-by-case basis.
This discretion is exercised when we determine a refund to a Fan is justifiable due to non-fulfillment of order specifications by the Creator, or in the event of unresolvable technical issues with the delivered content.
Our commitment is to maintain fairness and trust within our community, while safeguarding Creators from unjust charge-backs.
See our Legal hub for the policies under which Clip Page operates.